About Irelley

Logistics, made personal.

A UK-headquartered international logistics company, helping businesses move freight across borders since 2014. One operator, one invoice, end-to-end visibility.

Our story

Built around the customer, not the carrier.

It started with a question. In 2014, our founders looked at the freight market and saw a system designed around the carrier’s convenience — not the customer’s. Multiple platforms. Opaque pricing. Fragmented support. And a quiet feeling that the actual goods being moved were almost an afterthought.

Irelley was built to flip that around. From day one we’ve been carrier-agnostic, integrating with every major airline, shipping line, and parcel network we could partner with — and selecting the right one for each shipment, not the one that pays us the most. Owned fleet where it matters most, partners where they’re genuinely better.

Twelve years later, we’re shipping into 180+ countries. The principle hasn’t changed.

The numbers

Operations at a glance.

2014
Founded
180+
Countries served
2.4M
Shipments delivered
8
Strategic hubs
98.7%
On-time delivery
24/7
Operations
Our home

The Midlands.

Our headquarters sit in a 120,000 sq ft sortation hub at the geographic centre of the UK — chosen for one reason: every domestic shipment can be on a van the same day, anywhere in the country.

It’s where our customer service team takes calls. Where our customs specialists file declarations. Where every UK shipment passes through, gets scanned, and continues on its way within four hours of arrival.

Built in 2018 to handle 50,000 parcels per day. Expanded in 2023 to handle 180,000.

  • 120,000
    Square feet
  • 180,000
    Daily parcel capacity
  • 4hr
    Average throughput
  • 120+
    Team on-site
What we believe

Four principles we don’t compromise on.

01

Carrier-agnostic by design

We don’t have a single airline or carrier we’re loyal to. Each shipment is routed through the partner with the best rate, speed, and reliability for that specific corridor — not the one paying us the highest commission.

02

Transparent pricing

The price we quote is the price you pay. No surprise fees, no inflated fuel surcharges, no “handling charges” appearing on the invoice. If something would cost extra, we tell you before booking — not after delivery.

03

Owned where it counts

Our own delivery fleet handles first-mile and last-mile where we can guarantee the experience. Carrier partners handle everywhere else, where they’re genuinely the better operator. Honest about which is which.

04

Human-first support

When something goes wrong, a real person picks up the phone — usually within two rings. No chatbots, no ticket queues, no “please try our self-service portal first.” Logistics has enough automation; support shouldn’t.

Our journey

Twelve years, 180+ countries.

  1. 2014

    Irelley founded

    First courier routes operating across the Midlands with two vans and a small team.

  2. 2016

    UK fleet operational

    Twelve vans on the road covering all major UK cities. First international parcel partnerships signed.

  3. 2018

    Midlands sortation hub opens

    The 50,000 parcel-per-day facility opens, becoming the operational heart of the company.

  4. 2020

    Air freight desk launches

    Dedicated air cargo team starts operations through international gateways — just in time to handle pandemic-era logistics surge.

  5. 2021

    Customs clearance service

    In-house customs team launches, handling import and export declarations across UK/EU and worldwide.

  6. 2023

    Hub expansion

    Midlands hub expanded to 120,000 sq ft, tripling daily capacity. Eight international hubs now operational across major regions.

  7. 2025

    2.4M shipments milestone

    Crossed 2.4 million shipments delivered. E-commerce fulfillment platform launches with direct Shopify, WooCommerce, and Amazon integrations.

Get in touch

Let’s move something together.

Two-minute quote form, real price back within a working hour. Or just call — we like talking to people.